Technical & training

Softskills & Workreadiness Programme Support

June 14, 2018

Course Duration: Tailored


Ducharme can via its subsidiary, Credo Business College, assist entities with business soft skills & work readiness programme training support.

Soft skills is a term often associated with a person’s “EQ” (Emotional Intelligence Quotient), the cluster of personality traits, social graces, communication, language, personal habits, interpersonal skills, managing people, leadership, etc. that characterize relationships with other people.

Soft Skills are personal attributes that enhance an individual’s interactions, job performance and career prospects it is the character traits and interpersonal skills that characterise a person’s relationships with other people. In simple terms, Soft Skills have more to do with who we are than what we know. In the workplace, soft skills are considered a complement to hard skills, which refer to a person’s knowledge and occupational skills.

Please find below some of the programmes available:

Administrative Support

Customer Service

Anger Management

Emotional Intelligence

Assertiveness And Self-Confidence

Employee Motivation

Business Ethics

Facilitation Skills

Business Etiquette

Human Resource Management

Business Writing

Interpersonal Skills

Change Management

Knowledge Management

Coaching And Mentoring

Meeting Management

Communication Strategies

Negotiation Skills

Creative Problem Solving

Project Management

Critical Thinking and problem solving

Proposal writing

Stress Management

Public Speaking

The average duration of courses is 2 – 3 days. Minimum group sizes apply to 10 delegates per entity. Training programs timeslots can be presented onsite and in accordance with the client’s operational program. Training can be provided at our Training Facilities in Pretoria or on-site at the client premises as required.

Click the PDF link below for the full set of soft skill courses we can assist with.

Download PDF